FAQ

Once you place your order, please allow 1–2 business days for processing. After that, your order ships and typically arrives within 6–10 business days. Delivery times may vary depending on your location.

Yes. We offer free shipping on every order, no minimum required.

As soon as your order ships, you'll receive an email with your tracking details so you can follow it every step of the way.

First, check your spam or junk folder just in case. If you still can't find it, reach out to us at info.nolivane@gmail.com and we'll send it your way.

We currently ship to Germany with free shipping on every order. Delivery times may vary depending on your location.

Pull the shorts up from your feet — never roll them down from the waist as this damages the compression fabric. Smooth the waistband so it sits comfortably above your navel. That's it — you're ready.

Absolutely. They're designed for daily wear. The fabric is soft, breathable and durable enough to hold its shape and compression wash after wash.

Instantly. The moment you put them on your waist is cinched, your stomach is flat and your silhouette is transformed. No breaking in period required.

Most women own at least 3 so they always have a clean one ready to wear — just like with bras. That's exactly why our bundles exist.

Measure your natural waist and refer to our size guide on the product page. If you're between sizes we recommend sizing up for all-day comfort.

Yes. The fabric is soft, seamless and gentle on all skin types including sensitive skin. No harsh materials, no irritation, no chafing even after hours of wear.

We do our best to photograph our product accurately. Slight variations in color may occur due to your screen settings or lighting. The shorts are available in black.

Hand wash in cold water or gentle machine wash. Lay flat to dry. Never tumble dry — it damages the compression fabric and reduces the lifespan of the shorts.

We offer a 90-day satisfaction guarantee from the day you receive your order. If Nolivane No. 01 isn't right for you, contact us at info.nolivane@gmail.com within 90 days to start a return.

Once we receive and inspect your returned order, please allow up to 15 business days for your refund to be processed and reflected in your account.

Yes. Reach out to us at info.nolivane@gmail.com and we'll guide you through the exchange process.

Sale items cannot be returned, but they can be exchanged. Just reach out to us at info.nolivane@gmail.com and we'll help you out.

We accept all major credit cards, debit cards, Apple Pay, and Google Pay.

Yes, absolutely. All payments are processed through secure, encrypted channels. Your information is always protected.